Do People Know Your Intention?

October 12, 2019

Do people know your intention? I read once that trust is comprised of two elements – character and competence.  Knowing the character of an individual will certainly determine if they are trustworthy.  Do they act with integrity or kindness? Just as well, it’s imperative to know that the person has the competence, the ability, to get the job done. That got me thinking about a third element that I don’t hear much about in leadership conversations.  How often do we focus on intention? I really believe this is one of the most fundamental elements of leadership and a building block for trust and reputation and yet, how often do we intentionally focus on intention (see what I did there?)? To be clear, I’m not speaking of being intentional in behavior or starting your day by setting your intentions – which are very important, by the way – rather, I’m speaking about your team, customers, or stakeholders knowing the true intention behind your actions. Are your intentions externally focused on your team’s mission, goals, values, and growth opportunities? Or, are they internally driven for your gain? If people don’t know your intention, it leaves them to wonder and in those spaces of speculation, trust, reputation, and results can diminish because rarely are people thinking of positive intentions.  Oh, you say that sounds so negative, Mike! According to a Harvard Business Review study, 58% of employees would trust a stranger over their boss! Think that’s a problem with intention? Jim Meehan, a British psychologist, once wrote that to gain trust with people you need to let them know two things: I mean you no harm I seek your greatest good As leaders, isn’t that our true goal with building trust, which then will lead to results? Stop leaving your intention to question! It’s a waste of everyone’s time and energy – two resources we never have enough of! So, how do you let people know your intention? It starts with how you show up and engage based upon your values.  Are you values grounded in your personal belief? The team’s mission? The company’s vision? If you are living into these values on a consistent basis, then people will know your intention by what they see.  Complement your actions by also verbally telling your team your intentions – for them, for the project, for the client. Transparency is a vital piece of trust and leadership.  If you are walking the walk, then being transparent won’t be an issue! Give it some thought.  How do you ensure people know your intention? To watch a video on this message, please visit my YouTube page here!

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What’s the Difference Between Ignorance & Apathy?

June 10, 2019

What’s the Difference Between Ignorance & Apathy? I was recently at my son’s New Student Orientation day at Appalachian State University in Boone, NC, and one administrator was telling the parents about how she works with new students to shift their mindsets from high school to college. One way to do this, she said, was to ask the students what the difference was between ignorance and apathy.  She said she got an interesting response from a student one time that went like this, “I don’t know and I don’t care!” First off, what a priceless answer, but after the room of parents composed itself, I really started to think about that question and what came to life for me when I reflected on the answer and its mindset. For me, as I thought about the question, answer, and subsequent mindset, I began to think about the word complacency! I can’t afford to be complacent in my work as I build my practice or the value I strive to deliver to those in my life.  In order for me to create, evolve, and make an impact, I cannot be complacent.  I cannot sit back and be satisfied, nor can I just sit and wait for opportunities to just show up. Years ago, that mindset would have scared me because it meant that I was always on and couldn’t celebrate or be happy.  And, for a long period in my own life, I was that person.  I feared that if I showed any sign of happiness or contentment for my work that I would fall behind. I learned that is not a healthy way to live or work towards my goals (not for myself or the people around me!). I’ve learned that I can chill, that I can celebrate wins, and be happy – and, most importantly, that I won’t lose my edge to be competitive, to create value, and drive forward! But, getting back to complacency … I’ve written that word on an index card as a visual anchor to keep me focused on making that call … sending that email … creating that piece of content in order to keep moving towards my goals – and, yes, still celebrating along the way! I’d love to know what word pops into your head when you think about this! Please share it in the post and let’s continue to motivate each other … if you’d like to see this video message, please click here and enjoy! Cheers to you!

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Shed Your Skin of Survival!

May 19, 2019

Shed Your Skin of Survival! We are living in an amazing time of greater awakening and personal awareness to “what could be?” Many are waking up to question that little voice in their heads telling them all the fear-based reasons they aren’t enough … Many more are harnessing the courage, strength, and vision to drive themselves towards greater opportunities – a greater life!   A greater life is purely defined by the individual, but I can tell you that it is definitely not a life of survival! It’s not a life of sleep walking!   New habits will create a new life.   Can you catch a glimpse of a vision that you can run towards? Can you put a name to the habits that no longer serve you in this new season?   Remember, habits are also the thoughts that we give credibility, acknowledgment, and belief to … habits are also our self-talk! The way that we speak to ourselves when thinking through choices of either staying in survival mode or breaking out to thrive in new ways.   So, what are you saying to yourself?   We can’t underestimate the power of that little voice in our heads … but here’s something to remember – the more we think about and move towards breaking out of our comfort zones to do more or be more, the louder that little voice will become … know why? Because that voice is rooted in survival! It’s fearful … it knows that if you listen to another voice – the one in your heart – that you will no longer need it … and, the truth is, you don’t!   Cheers to you shedding the skin of survival!

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Get Outside of Your Jar!

May 7, 2019

I recently spoke at a business owner summit and asked the audience how often they checked the finances of their company.  The answers ranged from quarterly and monthly to weekly and daily. Then I asked them why they check their finances? Their answers included “to get a baseline”, “to properly forecast spending” and “to see if there are any problems that could be coming and prepare.” All very responsible answers, I told them! Then, I asked “when was the last time you did a check on your reputation?” The room fell silent! You see, the finances are an external measure while our reputations hit us personally.  And, that usually freaks people out because it makes us vulnerable. However, within vulnerability comes immense strength – if you have the courage to step into it in order to grow, evolve, and make an impact. “It’s hard to read the label when you are inside the jar!” While a Reputation Audit can be done for an organization, I’ll focus this on you, the individual! Here are Four Key Steps to performing your personal Reputation Audit: Identify Your Core Group – Choose a small group of people that you trust will tell you what you need to hear, not just what you want to hear. Trust is critical for this exercise because when we know the intentions are for your growth, then we know the feedback is honest and for our greatest good! Ensure that these people represent different aspects of your life – work, social, faith, community, family. Communicate Your Goal & Ask Questions – These are individual conversations, so let them know that you want to check in on your reputation, that you want to ensure it’s strong or whatever your goal in this may be. Then have some questions ready to go, for example: “Do you know my values by the way we interact?” “Do my actions align with my values?” “Do I live into my commitments?” “Am I responsive?” “What is my reputation?” Since you will be getting answers from people in different areas of your life, you may begin to see trends where people are having/seeing similar experiences with you.  Listen. Don’t Talk! – Stephen Covey once said that people often listen with the intent to reply, not with the intent to understand. Don’t try to “explain” your behavior when people are giving you feedback. Just listen and take notes. Again, this is where those behavior trends may start to emerge and you may see gaps and opportunities appear.  Perhaps you realize that the decisions you rationalized as “not a big deal”, were in fact a big deal to those around you! You won’t know until you ask and listen. Make A Plan & Act – Now, gather the information and target one or two areas that you can begin to work on.  Start with small steps to ensure that your actions and decisions are aligning with your values.  By doing this, with consistency and over time, you can make an impact and then move on to other areas.  Continue to think ‘long game’ on this! There is no […]

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Was Anyone Spotting for John Skipper?

March 24, 2018

I feel for John Skipper, former ESPN chief.  It’s hard not to, in some capacity, when you see someone’s life work unplugged and unravelled.  But here is where my mind goes after reading his fall-from-grace story – he was not alone. I grew up watching ESPN and I know a lot of what I came to love about the ESPN brand and sports was a direct result of John’s efforts and passion. As a professional, I also had the privilege of working with ESPN on numerous occasions with NASCAR, NHRA, B.A.S.S., and other sports properties.  I can tell you that the people who worked there reflected John’s attitude and vision – they were first-class people. Now, I also believe that we make and must stand by our choices.  And, like John, we are not alone. In racing, we have spotters.  These people have an elevated perspective of the race track and tell drivers what is happening in their blind spots and how to navigate through wrecks happening ahead of or around them.  There is a remarkably high level of trust between drivers and their spotters to ensure their safety and ultimately their success – as a team. I don’t know who John’s spotters were in his years of cocaine addiction, or if they tried to help and he ignored them.  But I can’t believe he was alone. Can we learn from this? Yes. Who are your spotters? Who are the small group of people in your life that are looking out for you?  The ones to tell you what you need to hear and not what you want to hear.  We may not like what they have to say, but if they are trusted, then we know from where their words are coming – and we need to listen. So, who are they? Can you rattle off their names right now?  Do they even know that you consider them your spotters? Who are you a spotter for in your life? We are all in this journey together and need each other to have our backs when we are operating in our blind spots. Career stage does not matter.  Life stage does not matter either.  We all need spotters and they need to know that we need them to shoot straight with us and that we will listen! John, I have no doubt you will rebound from this and be stronger than before!

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